Claims Support Specialist

Job Summary

A company is looking for a Claims Support Specialist responsible for providing customer service and support within the Claims department.

Key Responsibilities

• Monitor phone queues and handle incoming calls related to new and existing claims
• Document information for new claims and provide updates on claim status to members
• Assist with minor claims and collaborate with internal teams for timely resolutions

Required Qualifications

• Experience in a customer service role, preferably in the insurance industry
• Ability to manage multiple tasks and adapt to changing priorities
• Interest or knowledge of classic or collector vehicles is a plus
• Must be bondable and capable of obtaining necessary state licenses
• Familiarity with public company requirements, including Sarbanes Oxley, if applicable