Claims Support Specialist

Job Summary

A company is looking for a Claims Support Specialist responsible for providing customer service and support to the Claims department.

Key Responsibilities

• Monitor phone queue and provide assistance for new and existing claims
• Document information related to claims and ensure data accuracy
• Collaborate with internal teams to resolve member concerns and expedite claims processing

Required Qualifications

• Proven experience in a customer service role, preferably in the insurance industry
• Ability to handle challenging customer situations with empathy
• Strong organizational skills and ability to manage multiple tasks
• Interest or knowledge of classic or collector vehicles is a plus
• Must be bondable and capable of obtaining necessary state licenses