Claims Support Specialist

Job Summary

Providing vital administrative and customer support, the full-time Claims Support Specialist will ensure the accurate and timely processing of claims while engaging with contract holders and repair facilities remotely.

Key Responsibilities:

• Providing timely and accurate responses to claims and contract issues
• Monitoring Teams channels and group chats for effective communication
• Researching and resolving customer issues related to parts suppliers and inspections

Required Qualifications:

• Understanding of automotive service and parts departments (preferred)
• Strong interpersonal and exceptional customer service skills
• High level of accuracy in data entry
• Basic understanding of Excel
• Strong negotiation and critical thinking skills