Claims Support Specialist

Job Summary

Working remotely in a fast-paced environment, the full-time Claims Support Specialist will handle inbound and outbound phone support, assisting customers with claims activities and providing routine support according to standard procedures.

Key responsibilities

• Manage direct customer interactions through inbound and outbound calls
• Support claims activities to enhance business operations and customer satisfaction
• Perform additional assigned functions as needed

Required qualifications

• High School diploma or GED equivalent, or equivalent combination of education and experience
• Minimum of 1 year of general office or related experience
• Experience in a contact center environment is preferred
• Ability to maintain a professional demeanor while managing high call volumes
• Proficiency in computer skills and proper grammar usage