Claims Team Lead

Job Summary

Supervising multiple teams of examiners, the full-time remote Claims Team Lead will manage liability claims for clients, provide training and technical direction, and ensure compliance with quality standards and audit requirements.

Key responsibilities

• Supervises multiple teams of examiners and technical staff while delegating duties as needed
• Identifies trends and issues, advising management on recommended actions and process improvements
• Acts as a second level of appeal for client and claimant issues, ensuring proper documentation and coding of claims

Required qualifications

• Six years of claims experience or equivalent combination of education and experience, including two years in a supervisory role
• Thorough knowledge of claims management processes for multiple product lines
• Bachelor's degree from an accredited college or university preferred
• Licenses and professional certifications as applicable to the line of business preferred
• Proficiency in Microsoft Office and strong leadership/management skills