Claims Team Leader

Job Summary

Responsible for supervising and training a team of Claims Specialists, the full-time remote Claims Team Leader will manage claims data submissions, payments, and resolve outstanding claim issues while fostering a collaborative team environment.

Key responsibilities

• Serve as the primary point of contact for team inquiries and coordinate with agencies and internal departments
• Audit team performance, monitor metrics, and manage the claims process effectively
• Train new and existing employees on department procedures and assist in developing claims processes for new agencies

Required qualifications

• High School Diploma or GED required; Associate degree preferred
• Minimum of 2 years of relevant experience
• Proficiency in Microsoft Office, particularly Excel
• Strong organizational skills with the ability to meet deadlines
• Demonstrated leadership and mentoring abilities for team members