Claims Verification Supervisor

Job Summary

Overseeing daily operations of the claims verification team, the full-time remote Claims Verification Supervisor will ensure accurate and timely review of claims while focusing on team performance, quality control, and process improvement.

Key responsibilities

• Supervise, coach, and evaluate claims verification specialists while managing workload distribution to meet turnaround time standards
• Audit completed claims for errors and training opportunities, serving as an escalation point for complex claims
• Track KPIs and report team performance to senior management, identifying workflow inefficiencies for process improvements

Required qualifications

• 3-5 years of claims processing or verification experience
• 1-2 years of supervisory or lead experience in a claims or operations environment
• Strong understanding of claims adjudication, documentation standards, and regulatory compliance
• Proficiency in claims management systems and Microsoft Office Suite
• Bachelor's degree in a related field preferred; equivalent experience considered