Classroom Support Advisor

Job Summary

A company is looking for a Classroom Support Advisor to provide exceptional care to students and graduates.

Key Responsibilities

• Provide over-the-phone support and motivate students through positive verbal interactions
• Evaluate and resolve student inquiries, ensuring satisfaction and documenting all interactions
• Assist students with technical issues and facilitate connections to relevant departments and resources

Required Qualifications

• High School Diploma or equivalent experience
• Basic computer literacy and ability to navigate required technology
• Desire for growth and professional development
• Experience in customer service or technical support is preferred
• Ability to support a diverse and inclusive work environment