Clerical Support Specialist

Job Summary

To support the Eligibility team, the full-time hourly Clerical Support Representative will manage incoming tasks, process updates, and maintain document storage in a 100% remote environment.

Key responsibilities

• Review and process incoming mibenefits and gateway tasks from various portals
• Manage the Support Inbox and ensure timely filing of documents and letters
• Participate in training sessions and perform additional assigned duties in accordance with HIPAA guidelines

Required qualifications

• High School Diploma or GED
• 1-2 years of clerical, support, or customer service experience or equivalent education and experience
• Strong technology skills, particularly with Microsoft products
• Ability to interpret large amounts of data accurately
• Team player with a collaborative approach to work