Client Account Executive

Job Summary

A company is looking for a Client Account Executive to drive retention, expansion, and executive engagement across a defined book of business.

Key Responsibilities

• Execute strategies to improve customer retention and identify at-risk accounts
• Identify and close upsell and cross-sell opportunities within the existing customer base
• Build and maintain relationships with customer executives to align on strategic goals

Qualifications and Experience

• 3+ years of experience in account management, customer success, or sales
• Experience selling into HR decision makers and navigating complex stakeholder environments
• Experience in selling SaaS or subscription-based services
• Strong experience with CRM systems, preferably Salesforce
• Exceptional executive communication skills to influence at all levels