Client Account Manager

Job Summary

A company is looking for a Client Account Manager to serve as the primary project manager and liaison between the client and internal teams.

Key Responsibilities

• Provide best-in-class client support by understanding their needs and delivering solutions
• Manage project timelines, scope, and resources to ensure efficient project delivery
• Identify upsell opportunities and maintain regular communication with clients for updates and feedback

Required Qualifications

• Proven experience in client account management or project management within a digital marketing agency
• Strong project management skills for handling multiple clients simultaneously
• Strategic thinker with proactive problem-solving abilities
• Strong understanding of digital marketing concepts, especially retention marketing strategies
• Proficiency in project management tools, preferably ClickUp