Client Account Manager

Job Summary

A company is looking for a Client Account Manager to support and grow relationships with partner hospitals.

Key Responsibilities

• Manage and grow client relationships to drive engagement and partnership success
• Analyze client trends and performance to provide actionable insights for improvement
• Collaborate cross-functionally to enhance customer experience and support operational processes

Required Qualifications

• 2-5 years of SaaS customer support experience, including team leadership
• Startup experience in fast-moving environments
• Analytical and data-driven mindset with a focus on customer growth
• Strong organizational and time management skills
• Ability to manage relationships across clients and internal teams