Client Account Specialist

Job Summary

Managing the full client billing and collections lifecycle for a portfolio of complex accounts, the full-time Client Account Specialist will collaborate with attorneys and clients to deliver exceptional service, with the option for a hybrid or fully remote work schedule.

Key responsibilities

• Manage the full billing and collections process from client engagement through payment collection
• Build trusted relationships to ensure timely, accurate billing and compliance with client requirements
• Analyze billing and collection trends, prepare forecasts, and provide recommendations to improve financial performance

Required qualifications

• Bachelor's degree in Accounting, Finance, Business, or a related field preferred; equivalent experience will be considered
• Prior law firm billing experience required
• Experience with financial management systems and electronic billing platforms
• Advanced Excel and reporting skills with the ability to analyze complex financial data
• Strong business acumen and organizational skills