Client Account Specialist

Job Summary

Managing the full client billing and collections lifecycle, the full-time Client Account Specialist will work in a hybrid capacity to oversee complex client accounts while collaborating with attorneys and clients to ensure exceptional service delivery.

Key Responsibilities

• Manage the complete billing and collections process for an assigned portfolio, ensuring timely and accurate invoicing
• Build and maintain trusted relationships with attorneys and clients to comply with billing guidelines and resolve issues
• Analyze billing trends and prepare reports to enhance financial performance and realization

Required Qualifications

• Bachelor's degree in Accounting, Finance, Business, or a related field preferred; equivalent experience will be considered
• Prior law firm billing experience is required
• Experience with financial management systems and electronic billing platforms
• Advanced Excel skills with the ability to analyze complex financial data
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment