Client Administrative Support Manager

Job Summary

A company is looking for a Manager, Client & Central Administrative Support.

Key Responsibilities

• Own end-to-end delivery, quality, and performance of Client Administrative Support services
• Lead Open Enrollment administrative fulfillment from planning through completion
• Monitor key performance indicators and drive process improvements for operational efficiency

Required Qualifications

• Minimum of 7 years of experience in client operations or centralized administrative support
• Proven people leadership experience managing supervisors or senior level contributors
• Experience in managing high-volume, time-sensitive work
• Proficiency in using workflow management tools for demand and execution oversight
• Ability to coordinate work across teams in a matrixed environment