Client Advocacy Specialist

Job Summary

A company is looking for a Client Advocacy Specialist who will provide customer support and assistance in a fast-paced environment.

Key Responsibilities

• Provide ongoing customer contact and support to ensure complete customer satisfaction
• Coordinate customized mailings and assist with scanning and shipping tasks as needed
• Schedule closing appointments with Notaries and Attorneys and complete necessary documentation

Required Qualifications

• High school diploma or equivalent
• Strong customer service focus
• Ability to work in a fast-paced environment and meet deadlines
• Capability to work independently and as part of a team
• Familiarity with computers, including online searching and typing