Client Advocate I

Job Summary

A company is looking for a Client Advocate I.

Key Responsibilities

• Service the assigned book of business and manage client inquiries
• Act as the single point of contact for operational inquiries and escalated issues
• Conduct client portal training and support operational departments to enhance member experience

Required Qualifications

• 2+ years of healthcare industry experience
• Experience working with deadlines
• Knowledge of administrative operations
• Associates Degree preferred; HS diploma required or 2+ years relevant work experience
• Experience with Outlook, Word, Excel, PowerPoint, and Teams