Client Care Coordinator

Job Summary

To support a growing pet service, the part-time Client Care Coordinator will manage scheduling, client inquiries, and maintain documentation while working remotely from RI, MA, or FL.

Key responsibilities

• Scheduling reservations and arranging pet care coverage
• Answering client and staff questions via email and phone
• Maintaining an organized client management system and cloud documentation

Required qualifications

• At least 6 months to 1 year of experience working or volunteering with animals preferred
• Bachelor's Degree preferred; Associate's Degree will be considered
• Prior experience in a busy office setting, such as receptionist or admin assistant
• Ability to work independently and manage time effectively
• Access to a quiet workspace, up-to-date laptop, and a smartphone for communication