Client Care Coordinator

Job Summary

Working remotely on a part-time basis, the Client Care Coordinator will manage scheduling, client inquiries, and documentation while maintaining organization in a fast-paced environment.

Key responsibilities

• Scheduling reservations and arranging pet care coverage
• Answering client and staff questions via email and phone
• Maintaining the client management system and ensuring documentation is up to date

Required qualifications

• At least 6 months to 1 year of prior experience working or volunteering with animals preferred
• Bachelor's degree preferred; an Associate's degree will be considered
• Strong verbal and written communication skills
• Ability to work independently and prioritize tasks effectively
• Experience in a busy office setting or as a receptionist/admin assistant/pet reservation coordinator