Client Care Coordinator

Job Summary

To support a busy remote office environment, the part-time Client Care Coordinator will manage scheduling, respond to client and staff inquiries, and maintain accurate records while working from home in Rhode Island, Massachusetts, or Florida.

Key responsibilities:

• Scheduling reservations and arranging pet care coverage
• Answering client and staff questions via email and phone
• Maintaining the client management system and ensuring documentation is up to date

Required qualifications:

• At least 6 months to 1 year of experience working or volunteering with animals preferred
• Bachelor's degree preferred; associate degree will be considered
• Prior experience in a busy office setting, such as a receptionist or administrative assistant
• Reliable access to a smartphone and a high-speed internet connection
• A quiet home workspace free from distractions