Client Care Representative

Job Summary

A company is looking for a Client Care Representative who will provide support and coordination for internal teams and clients.

Key Responsibilities

• Answer inbound calls and respond to customer inquiries via calls and emails
• Assist in coordinating resources and maintaining comprehensive notes in the CRM
• Support the sales team with client account management and project tasks

Required Qualifications

• Experience in customer service or client support roles
• Proficiency in CRM software and database management
• Ability to manage multiple tasks and prioritize effectively
• Familiarity with scheduling and resource coordination
• High school diploma or equivalent; further education is a plus