Client Care Specialist

Job is Expired

Location: Remote

Compensation: Hourly

Staff Reviewed: Fri, May 10, 2024

Job Category: Customer Service

Career Level: Experienced

Education Level: Some College

Job Summary

A company is looking for a Client Care Specialist.

Key Responsibilities:

Respond to inbound customer inquiries via phone and chat services
Provide feature training on products and services to customers
Maintain customer contacts in Salesforce CRM and meet service metrics

Required Qualifications:

High school diploma or equivalent, college degree preferred
Minimum three years of customer service experience
Minimum two years of technical support experience in a call center environment or proven technical ability
Experience in a communications company customer service environment
Familiarity with Salesforce and Salesforce tools

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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