Client Care Specialist

Job Summary

A company is looking for a Client Care Representative who will provide support to clients and internal teams.

Key Responsibilities

• Field inbound calls and respond to customer inquiries promptly
• Maintain comprehensive notes in the CRM and support sales team with account management
• Coordinate and complete task lists for small projects and manage customer requests

Required Qualifications

• Experience in customer service or client support roles
• Familiarity with CRM systems and database management
• Ability to work collaboratively in a remote environment
• Proficiency in creating and editing correspondence and reports
• Willingness to engage in ongoing training and professional development