Client Coordinator

Job Summary

Client Coordinator is a full-time position responsible for servicing client inquiries, data preparation, and documentation with a focus on quality customer service.

Key Responsibilities

• Respond to inquiries from clients and representatives regarding status and information requests
• Enter and retrieve client information using appropriate systems and maintain communication with the QA department
• Perform clerical duties such as filing, typing, and assisting in customer complaint resolution

Required Qualifications

• High school diploma or equivalent required
• Minimum one year clerical experience or equivalent combination of education and experience preferred
• Experience in a medical office or insurance industry preferred
• Knowledge of Microsoft Word, Outlook, Excel, and general computer operations
• Ability to type a minimum of 40 words per minute