Client Coordinator

Job Summary

Working remotely on a full-time basis, the Client Coordinator will manage client inquiries, maintain databases, and ensure timely communication with team members while supporting a healthcare-focused environment.

Key responsibilities

• Handle and respond promptly to client inquiries regarding status, concerns, and requests for information
• Utilize systems to enter and retrieve client information and maintain daily contact with the QA department
• Perform clerical duties such as filing, typing, and assisting in the resolution of customer complaints

Required qualifications

• High school diploma or equivalent required
• Minimum one year of customer service experience or equivalent combination of education and experience preferred
• Proficient in Microsoft Word, Outlook, Excel, and general computer operations
• Ability to adhere to HIPAA regulations and compliance standards
• Demonstrated ability to work independently and prioritize tasks efficiently