Client Coordinator Lead

Job Summary

A company is looking for a Client Coordinator - Lead.

Key Responsibilities

• Provide overall support to the department, ensuring timely and quality completion of client inquiries
• Act as a team advisor by answering questions and assisting with continuous training
• Handle and resolve inquiries and complaints from clients, escalating issues to management as necessary

Required Qualifications

• High school diploma or equivalent required
• One to three years of clerical experience or equivalent combination of education and experience preferred
• Experience supervising in a legal office
• Full understanding of HIPAA regulations and compliance
• Ability to maintain confidentiality and work independently