Client Delivery Manager

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Fri, Apr 25, 2025

Job Category: Management

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Masters

Job Summary

A company is looking for a Client Delivery Manager.

Key Responsibilities

Ensure positive client health scores across all Managed Service offerings
Bridge gaps between contracted service entitlements and client expectations
Monitor service delivery performance metrics and escalate service degradation as needed

Required Qualifications

Associates degree in Computer Science, Information Systems, Business Management, or related field; experience may substitute for education
5+ years of technical experience with at least 3 years in a virtual client support role
Preferred experience in a managed services organization with knowledge of ITSM processes
Experience with ServiceNow or similar ITSM/Client Management platforms
Ability to manage large portfolios of accounts using remote workplace toolsets

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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