Client Director

Job Summary

A company is looking for a Client Director responsible for driving value delivery and ensuring high renewal rates for enterprise accounts.

Key Responsibilities

• Manage client relationships to ensure high renewal rates and participant utilization
• Collaborate with the Account Executive Team to develop account strategies and identify cross-sell opportunities
• Leverage client data to demonstrate how offerings address client challenges and align product features with client objectives

Required Qualifications

• At least 5 years of related work experience
• Experience managing a client's annual renewal cycle
• Strong business acumen
• Knowledge of Salesforce or CRM software
• Familiarity with SaaS industry concepts and practices