Client Director

Job Summary

Driving strategic enterprise relationships, the full-time Client Director will manage a portfolio of marquee accounts, focusing on renewals, platform adoption, and building executive-level partnerships in a hybrid work environment.

Key responsibilities

• Build and deepen multi-level relationships within assigned accounts, acting as a trusted advisor
• Develop and execute strategic account plans to drive license expansion and renewal excellence
• Partner with clients to create an outcomes-driven roadmap that aligns Nexthink's platform with their business priorities

Required qualifications

• 10+ years of enterprise technology sales or account leadership experience with a proven track record of exceeding revenue targets
• 2+ years in a Client Director or equivalent role managing large, complex enterprise accounts
• Direct experience in IT Service Management, IT Operations Management, or Digital Employee Experience
• Demonstrated success engaging with executive-level stakeholders, including CIOs and C-suite leaders
• Ability to lead virtual teams by influence and effectively manage strategic account visions