Client Education Consultant

Job Summary

A company is looking for a Client Education Consultant responsible for creating and maintaining client-facing and internal documentation related to their products and workflows.

Key Responsibilities

• Create and maintain comprehensive client-facing documentation, including user guides and workflow instructions
• Own the creation and upkeep of content in the client-facing knowledge base
• Collaborate with cross-functional teams to ensure documentation aligns with training and implementation workflows

Qualifications

• 3+ years of experience in technical writing, documentation management, or healthcare education
• Experience in SaaS, healthcare technology, or PACE environments preferred
• Proficiency with documentation tools such as Confluence or Google Workspace
• Ability to translate complex workflows into clear content
• Strong organizational skills to manage multiple documents and deadlines