Client Enablement Specialist

Job Summary

A company is looking for a Client Enablement Specialist - Accounting.

Key Responsibilities

• Guide clients through a structured 5-month adoption program, including hypercare and advanced feature implementation
• Provide seasonal training and ongoing support tailored to client-specific needs and property management cycles
• Build and maintain strong relationships with clients, proactively identifying barriers to adoption and coordinating comprehensive support

Required Qualifications

• Bachelor's degree or equivalent experience in customer success, training, or a related field
• Minimum 2-3 years of client-facing experience in training, coaching, or customer success roles
• Experience with SaaS platforms and post-implementation client adoption preferred
• Knowledge of financial processes and property management workflows
• Proficiency with training delivery platforms and customer success tools