Client Engagement Director

Job Summary

Leading strategic client relationships, the full-time Client Engagement Director will serve as the primary contact for accounts generating $2M - $4M in annual revenue, ensuring client satisfaction and driving organic growth in a remote environment.

Key responsibilities

• Build and maintain long-term relationships with senior client stakeholders while serving as the primary point of contact
• Lead strategic planning efforts and develop medical communications roadmaps aligned with client objectives
• Oversee the financial health of assigned accounts, including forecasting, margin management, and ensuring timely project delivery

Required qualifications

• Bachelor's degree in Communications, Marketing, Life Sciences, or a related field; advanced degree preferred
• 8-10+ years of experience in medical communications, medical education, or pharma marketing
• Strong understanding of the life sciences industry and drug development processes
• Advanced financial acumen, including experience with SOW development and profitability management
• Proven leadership skills with experience in coaching and performance management