Client Engagement Manager

Job Summary

A company is looking for a Client Engagement Manager who will be responsible for managing client relationships and ensuring value realization.

Key Responsibilities

• Own and maintain relationships with assigned client accounts, ensuring smooth transitions from sales to operations
• Drive software adoption and monitor usage trends to identify expansion opportunities
• Manage risks and client satisfaction, acting as a stabilizer during high-pressure situations

Required Qualifications

• BS in Business or a relevant degree, or equivalent combination of education and experience
• 5+ years in life science compliance, quality, or regulatory services
• 8+ years in account management, client success, or strategic consulting
• Experience managing relationships with mid-to-senior level stakeholders in complex environments
• Ability to work cross-functionally with technical and product teams on software-related projects