Client Engagement Manager

Job Summary

Client Engagement Manager, a full-time remote position, is responsible for leading a team to ensure a positive client experience during the production phase while managing relationships and resolving packaging artwork issues.

Key Responsibilities

• Lead and develop a team of Project Managers, Project Coordinators, and Account Managers
• Manage client relationships and ensure adherence to project timelines and operational standards
• Identify process improvements and drive operational efficiencies to enhance client partnerships

Required Qualifications

• High School Diploma or GED equivalent; some college or Associate's Degree preferred
• 10+ years of experience in the packaging industry
• Proven ability to lead and develop a team
• Strong organizational skills and metrics-driven mindset
• Ability to work towards and meet deadlines within budget