Client Engagement Specialist

Job Summary

A company is looking for a Client Engagement Specialist to support multi-channel communication initiatives and build impactful employee experiences across the client journey.

Key Responsibilities

• Partner with clients during onboarding to develop communication and change management plans
• Build and maintain strong client relationships to understand needs and drive engagement strategies
• Manage Client Resources and explore new communication channels to optimize client engagement

Required Qualifications

• Bachelor's degree in Marketing, Communications, Business, or a related field or equivalent experience
• 2+ years of experience in strategic communications, customer engagement, or growth strategy, preferably within a SaaS company
• Experience in client-facing roles, building and managing client relationships
• Familiarity with developing communication plans and strategic content
• Basic knowledge of data analysis tools like Google Analytics