Client Engagement Specialist

Job Summary

A company is looking for a Customer Engagement Specialist to provide exceptional customer service and manage laboratory communications.

Key Responsibilities

• Provide exceptional customer service to patients and healthcare providers
• Manage multiple tasks and prioritize effectively in a fast-paced environment
• Ensure accuracy in entering and maintaining patient information and handling medical documentation

Required Qualifications

• Knowledge of medical terminology to communicate effectively with patients and healthcare providers
• Strong data entry skills with a high level of accuracy
• 1-3 years of experience in clinical laboratory, physician's office, or healthcare customer service preferred
• Ability to handle stressful situations calmly and professionally
• Bilingual preferred