Client Executive Director

Job Summary

To manage and grow key enterprise client relationships, the full-time Client Executive Director will serve as a trusted advisor, focusing on renewal strategy, expansion opportunities, and long-term account planning while working remotely.

Key Responsibilities

• Own a portfolio of strategic enterprise accounts, driving retention, expansion, and long-term customer value
• Develop and execute comprehensive account plans that align customer objectives with solutions and roadmap
• Lead all renewal activities from initial planning through contract execution

Required Qualifications

• Bachelor's degree in Business, Marketing, Communications, Management, or a related field
• 8+ years of enterprise account management, strategic sales, or customer success experience
• Proven track record of achieving or exceeding revenue, retention, and expansion targets
• Experience managing large, complex enterprise accounts with multiple stakeholders
• Demonstrated success developing executive relationships and influencing strategic decision-making