Client Executive, Government

Job Summary

Driving customer retention and revenue growth, the full-time remote Client Executive, Government will lead complex renewals, identify upsell opportunities, and build trusted relationships with customers while collaborating with internal teams.

Key responsibilities

• Manage high-value and complex renewal opportunities through proactive outreach and effective deal strategy
• Protect existing revenue while identifying and pursuing upsell opportunities within current customer accounts
• Serve as the primary point of contact for customers, managing escalations and delivering consultative sales engagement

Required qualifications

• Bachelor's degree or equivalent relevant experience
• 2+ years of proven experience in sales, account management, or customer retention
• Demonstrated success in handling complex deals and negotiations in a target-driven environment
• Strong consultative selling skills with the ability to assess customer needs and recommend solutions
• Experience managing customer escalations and using CRM tools to manage sales activity