Client Experience Analyst

Job Summary

A company is looking for a Client Experience Analyst to support client experience strategy through data-driven insights.

Key Responsibilities

• Build and maintain client data insights reporting to deliver actionable analysis
• Support the CXT team's reporting needs, including recurring and ad-hoc reports
• Create and analyze surveys, enhancing AE election analysis reporting

Required Qualifications

• 2-4 years of experience in data analysis, reporting, or a related role
• Bachelor's degree in Business, Analytics, Information Systems, or a related field
• Proficiency in SQL and data query tools
• Hands-on experience with visualization tools like Tableau and Power BI
• Experience with survey tools and analysis preferred