Client Experience Associate

Job Summary

A company is looking for a Client Experience Associate in North Carolina.

Key Responsibilities

• Handle customer calls, capture incoming leads, take orders, and schedule appointments
• Forward messages to clients while managing inbound calls in a fast-paced environment
• Work 40 hours per week, including a minimum of 8 hours on Fridays, Saturdays, and Mondays

Required Qualifications

• Must be dependable and consistently show up for shifts
• Possess above-average computer skills, including typing
• Willingness to complete an introductory learning and development phase at satisfactory levels
• Must be able to stay calm and efficient under pressure
• Bilingual (English/Spanish) candidates are encouraged to apply