Client Experience Coordinator

Job Summary

Providing exceptional support to clients, the remote Client Experience Support Coordinator will assist in planning and coordinating personalized experiences, ensuring every detail is organized accurately while managing multiple priorities.

Key responsibilities

• Assist clients with planning customized vacations, cruises, celebrations, and special events
• Research destinations, accommodations, transportation, and activity options
• Provide timely support through various communication channels and maintain accurate records of client interactions

Required qualifications

• Strong customer service mindset
• Ability to work independently and stay organized
• Comfortable using computers, online platforms, and digital tools
• Reliable internet connection and phone access
• Previous experience in customer support, hospitality, or administration is beneficial but not required