Client Experience Director

This job has been removed

Location: Remote

Compensation: To Be Discussed

Reviewed: Sun, Jan 04, 2026

This job expires in: 29 days

Job Category: Account Management

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level

Education Level: Bachelors

Job Summary

A company is looking for a Director, Client Experience.

Key Responsibilities

Develop and implement a comprehensive client experience strategy
Act as a liaison with the Executive Leadership team to enhance client-centric culture and provide insights on client experience
Collect and analyze client feedback to identify areas for improvement and streamline client interactions

Required Qualifications

Bachelor's degree in Communication or related field preferred
10+ years of leadership experience
10+ years of experience as a trusted advisor to clients in a consulting capacity
Strong organizational and time-management skills
Ability to travel throughout Canada and the US (less than 50%)

COMPLETE JOB DESCRIPTION

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Company Overview

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