Client Experience Manager

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, May 09, 2024
This job expires in: 13 days

Job Summary

A company is looking for a Client Experience Manager.

Key Responsibilities:
  • Drive high-touch, high-impact relations with managing partners and staff at law firms to communicate data-driven insights and recommendations
  • Drive product adoption and client loyalty by providing support and direction via product analytics and support tools
  • Research and develop new algorithms based on scientific/medical criteria for current and future litigations

Required Qualifications:
  • 3+ years experience in client, management, consultancy, reporting, and analytics
  • Prior experience in designing and implementing strategies related to business process improvement, automation, and/or document processing
  • Self-starter able to take on tasks with minimal oversight and guidance
  • Proven ability to work with top executives / management on critical issues
  • Ideal candidates will be able to show samples of work for professional, educational, or personal projects

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