Client Experience Manager

Job Summary

A company is looking for a Client Experience Manager, Enterprise.

Key Responsibilities

• Collaborate with Enterprise builder partners to enhance their experience and optimize return on investment
• Lead campaign performance discussions, quarterly business reviews, and educational sessions on product insights
• Manage onboarding, technical support issues, and cross-functional problem resolution

Required Qualifications

• At least 5 years of experience in sales or account management with enterprise-level clients
• Bachelor's degree in Marketing, Communications, Advertising, or a related field, or equivalent experience
• Familiarity with tools such as Salesforce, SalesLoft, and Asana
• Strong relationship-building skills and a collaborative team player
• Ability to work independently and manage multiple priorities effectively