Client Experience Manager

Job Summary

A company is looking for a Client Experience Manager - RCM.

Key Responsibilities

• Serve as the primary owner of the client relationship and facilitate high-level contacts and decision-making
• Manage the overall performance and financial health for a portfolio of assigned accounts
• Continuously assess client experience and satisfaction, identifying opportunities for improvement

Required Qualifications

• High School Diploma required; Bachelor's Degree preferred or equivalent experience
• 2+ years of Revenue Cycle Management experience
• 2+ years of experience in a customer-facing role
• Strong knowledge of the RCM industry
• Proven track record of cultivating long-term relationships with clients and colleagues