Client Experience Manager

Job Summary

A company is looking for a Client Experience Manager, New Construction.

Key Responsibilities

• Partner with Sales for smooth client transitions and strategy alignment
• Build and maintain trusted relationships with builder clients as a primary contact
• Analyze account performance and provide actionable insights to improve client outcomes

Required Qualifications

• 3-5+ years of experience in account management or client success
• Bachelor's degree in Marketing, Communications, Business, or a related field
• Experience managing client relationships and serving as a trusted contact
• Analytical skills to interpret performance data and develop insights
• Experience using CRM and reporting tools such as Salesforce