Client Experience Specialist

Job Summary

A company is looking for a Client Experience Specialist to manage non-licensed aspects of real estate transactions remotely.

Key Responsibilities

• Perform non-licensed administrative tasks for real estate agents, managing contractual dates and ensuring timely transaction closures
• Collaborate with agents and third parties to ensure compliance and proper documentation for transactions
• Serve as the point-of-contact for all deal stakeholders, coordinating scheduling and communication throughout the transaction process

Required Qualifications

• Minimum of 2 years of experience in real estate, mortgage, title administration, or transaction coordination
• Ability to work independently in a fast-paced, high-volume environment
• Proficiency in navigating multiple software systems
• Strong critical thinking and problem-solving skills
• Experience in customer service with a focus on anticipating client needs