Client Experience Specialist

Job Summary

A company is looking for a Client Experience Specialist who thrives on creating positive experiences and solving problems for others.

Key Responsibilities

• Serve as a trusted point of contact for franchise owners, building strong relationships
• Champion and coordinate requests with internal marketing, training, and operations teams
• Provide responsive, empathetic support and follow-through on client needs

Required Qualifications

• 3+ years of experience collaborating with cross-functional teams (marketing, training, or operations)
• Friendly and empathetic with strong people skills
• Natural leader with a drive for professional and personal growth
• Quick learner and organized
• Persistent in getting tasks done