Client Experience Specialist

Job Summary

Working remotely in the Eastern Time zone, the full-time Client Experience Specialist will manage non-licensed real estate transaction processes, ensuring timely and accurate closures while providing exceptional service to agents and clients.

Key responsibilities:

• Perform non-licensed administrative tasks and manage contractual dates and deadlines for real estate transactions
• Collaborate with agents and third parties to ensure compliance and proper documentation for transactions
• Organize transaction details in systems and maintain communication with all deal stakeholders throughout the closing process

Required qualifications:

• Minimum of 2 years of experience in real estate, mortgage, title administration, or transaction coordination
• Conveyancing experience is highly preferred
• Ability to navigate multiple software systems effectively
• Strong analytical skills for managing financial details and ensuring transaction accuracy
• Self-motivated with a people-first approach to customer service