Client Experience Specialist

Job Summary

Managing all non-licensed aspects of real estate transactions, the full-time Client Experience Specialist will work remotely to ensure seamless processes from contract to close, collaborating with agents and clients while handling documentation and transaction details.

Key responsibilities:

• Perform non-licensed administrative tasks for real estate transactions, managing deadlines and ensuring timely closures
• Collaborate with agents and third parties to gather and verify required documentation for compliance
• Act as the primary point of contact for all stakeholders during the transaction process, providing updates and resolving discrepancies

Required qualifications:

• Minimum of 2 years of experience in real estate, mortgage, title administration, or transaction coordination
• Proficiency in navigating multiple software systems related to transaction management
• Strong analytical skills for managing financial details and ensuring transaction accuracy
• Ability to work independently in a fast-paced, paperless environment
• Willingness to collaborate and maintain positive relationships with agents and clients